Sales Engineer

We’re an intense, talent-dense team that works in-person 5 days a week in San Francisco, CA

We’re building AI agents for the revenue stack (with public and private knowledge graphs). Ramp, MongoDB, OpenAI and 25+ of the best B2B revenue teams are in Rox's private beta with several paid contracts.

The founding team has run and scaled GTM and AI systems at companies like Google, AWS & Ramp, founded previous companies and won IMO/IOI medals

Independently manage post-sale onboarding, striving to create insightful moments for all our users during their first call;

Be a trusted advisor to our users through timely and proactive user engagement;

Ensure our users derive value from Rox using a consultative approach, diligently documenting all end user workflows;

Lead demos, trainings, and technical solutioning sessions with customers remotely and in person;

Run scoping and integrations sessions with ops teams (e.g. RevOps), setting the stage for successful POCs;

Be the voice of and advocate for our customers, contributing your expertise to shape product roadmap and company strategy;

Document best practices and other useful information to better enable our customers and our internal teams;

Deliver world-class, value narrative demos to wide ranging audiences

A strong sense of urgency, at Rox speed is paramount;

1+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale;

Experience with SQL and at least one scripting language, required to run large scale data processing activities;

Familiarity with sales pipeline generation activities and methodologies (e.g. MEDDIC, SPIN, SPICED) to adequately support our users in their day to day;

High energy to work in an early stage startup, and adaptability to work in a role that spans sales, onboarding, and success;

Resourcefulness and “scale yourself” mindset, by collaborating across Rox to design the processes, tools, and playbooks for your role;

Passion and curiosity to learn our users processes and goals, always striving to find opportunities to delight them;

A growth mindset, always find new ways to drive user expansion within accounts.